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OSU Physicians Inc.
OSU Physicians Inc.

Patient Services Associate (Kenny Road) - OBGYN

Home > Careers > Job Openings > Clinical Support > Patient Services Associate (Kenny Road) - OBGYN

Location: 2020 Kenny Road

Purpose:  Answers phones, directs calls, greets patients/visitors, maintains patient medical records via EMR or paper charts, and assists with patient scheduling.  Independent judgment is required to plan, prioritize, and organize a diversified workload

Requirements:  High School diploma; one year of customer service experience; or equivalent combination of education and experience.  Knowledge of medical terminology.  Skill in problem solving, and ability to manage multiple priorities. Ability to convey information both in writing and verbally.  Must have high level of interpersonal skills to handle sensitive and confidential situations.  Position continually requires demonstrated poise, tact and diplomacy. 

Preferences: Experience working in a Medical Office.

Duties and Responsibilities:

  • Greets patients and visitors, registers/updates patient demographics and insurance coverage in computer system.
  • Answer patient calls, take and relay messages; respond to patient and staff inquiries, and communicate with referring physician offices.
  • Opens and routes incoming mail; distribute correspondence, reports and office supplies; mail out form letters.
  • Schedules appointments via computerized appointment scheduling system, coordinates medical records and associated clinical/administrative documents.
  • Obtain pre-certifications.
  • Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
  • Other duties or special projects as assigned.

Interested candidates should e-mail their resume, cover letter, and salary requirements to osupjobs@osumc.edu or click here to submit that information.



OSU Physicians, Inc.
700 Ackerman Road Suite 600 | Columbus, OH 43202
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